Secure payments provided by third party payment processor Protx
New VAT rate:
All prices on our website include VAT at 15%
Delivery charges:
Our items are heavy so we have to charge delivery. Standard delivery is £6.99 and we only deliver in the United Kingdom.
Conditions of Use
Customer Support
Our customer support details are published here
Pricing
Our prices are regularly checked and our competitors' pricing monitored to ensure that we are competitive. This is why you may notice price fluctuations on our web site from time to time. Market forces also govern our pricing and we reserve the right to change prices without notice. The price shown in your shopping basket is the price that you will pay for the items when you order; the cost of your order will not change after you have placed it.
All items on our site are priced in UK Pounds Sterling (£) and you will be billed in UK Pounds Sterling (£). If UK Pounds Sterling (£) is not your currency, the amount you actually pay will vary depending upon the exchange rate at the time your transaction is processed.
When you have placed your order with us, you will receive an order number. We will send your receipt together with your order. Please keep your order number and receipt safe for future reference.
Sales Tax (VAT)
Our prices shown on our web site include VAT where applicable.
Goods sent to private individuals within the EU will attract VAT at the current UK rate.
Emails from DIYbeer.co.uk / J3G Limited
We want to keep you up to date with news and information about what's happening on the DIYbeer.co.uk web site, but we will only do this by email if you subscribe to our email mailing list (also referred to as our newsletter). You can add yourself to our mailing list in one of four ways 1) by shopping with us and opting to join our list, 2) by entering one of our competitions (either at DIYbeer.co.uk or via a competition "portal"), 3) by adding your address directly to our list at our web site, 4) by requesting information about DIYbeer.co.uk from one of our partner sites.
If you would like to unsubscribe from our mailing list, please log in to your account and change your newsletter settings. Please note that unsubscribe requests are actioned immediately but you may receive emails for up to 7 days from when you unsubscribe. This is because our marketing department will export a list of newsletter recipients from our system once per week for marketing activities. We won't intentionally send you marketing emails after you have unsubscribed.
Order Acceptance
We reserve the right to cancel or refuse orders. Receipt of an order via our website does not constitute order acceptance. We may cancel an order if it fails our routine security checks or if stock is not available, this is not an exhaustive list.
Alteration
We reserve the right to change these terms and conditions without notice.